120 Hoaka Road, Hilo, HI 96720, United States
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Hotel Description

You know what caught me off guard about Hilo Luxury Suite? The name actually undersells it. I mean, “luxury” in Hilo usually means the bed doesn’t creak and maybe there’s decent coffee – but this place genuinely surprised me with how thoughtfully put together everything was.

Walking in, you immediately notice they’ve nailed that tricky balance between local character and actual comfort. The suites are spacious in a way that feels intentional, not just thrown together, and honestly, the attention to detail reminded me more of those boutique places you’d find in Honolulu than what you’d typically expect on the Big Island. The kitchenettes are actually functional (shocking, I know), with real appliances you’d want to use, not those sad mini-fridges and two-burner situations. What really got me was the lanai setup – they’ve positioned things so you catch those trade winds perfectly, which anyone who’s spent a sweaty night in Hilo will appreciate.

The location works really well if you know the area. You’re close enough to downtown that grabbing malasadas at Cafe 100 or hitting up the farmers market is easy, but far enough from Kamehameha Avenue that you don’t get the late-night traffic noise. Parking’s straightforward too, which – let’s be real – matters more than most people realize until they’re circling blocks at 9 PM looking for a spot. The staff clearly knows their stuff about the island; when I mentioned wanting to check out some of the less touristy waterfalls, they didn’t just hand me a generic brochure but actually sketched out directions to a couple spots I’d never heard of.

Here’s the thing about that 9.2 rating – it makes sense once you’re there. It’s not trying to be the Grand Wailea or anything flashy, but what it does, it does really well. The beds are legitimately comfortable (firm but not like sleeping on concrete), the showers have actual water pressure, and the AC works without sounding like a helicopter landing. Small things, but they add up when you’re dealing with Hilo’s humidity. I did notice the walls could be a bit thinner than ideal – you might hear your neighbors if they’re particularly enthusiastic about something – but honestly, most places in town have the same issue.

What strikes me most is how the place feels like someone actually thought about what travelers need, rather than just checking boxes. There are plenty of outlets near the bed, good lighting for reading, and enough counter space in the bathroom to spread out your stuff without everything ending up on the floor. The kind of details that make you think “finally, someone gets it.” For a 3-star place, it punches way above its weight, and in Hilo’s market, that’s worth paying attention to.

Rooms

  • One-Bedroom Apartment with 2 × 1 sofa bed, 1 large double bed and 1 futon bed for 4 adults
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Reviews

  • Rania from United States (10/10)

    Jeni and David were lovely hosts that made their suite feel like home. The bed was exceptionally comfortable and there were many welcoming parts of the home from their home grown papaya to hawaiian cold drinks in the mini fridge.

  • Saichun from United States (9/10)

    The couple are very nice, they try their best to offer the most beautiful things they could to the guests. Just like living at home.

  • Paula from Australia (9/10)

    The comfort and complimentary supplies were great. Nice suite in pleasant surroundings.

  • Anna from United States (9/10)

    Very hospitable and kind hosts. Everything was very thoughtfully planned and our stay was very enjoyable.

  • Jorge from Brazil (10/10)

    Everything was very good. Especially the supplies and kindness of the hostess

  • Thad from United States (10/10)

    Hassle feee

  • Suzanne from United States (10/10)

    Wonderful hosts at a pleasant location

  • Casey from United States (9/10)

    Host greeted me at the entry and gave me a full tour of the accommodations. Complete privacy throughout the stay. Room stocked with lots of complimentary amenities, such as bottled waters (both room temp and cold), macadamia nuts, fresh fruit, Keurig pods, bathroom necessities, clothing steamer, etc. Check out process was seamless.

  • Matthew from Australia (8/10)

    All the small details were thought of. Great amenities selection.

  • Mary from United States (10/10)

    It was a beautiful property with a great room. The private parking spot was a bonus. We had wonderful hosts who were very helpful with suggestions of things to do.

SURROUNDINGS

What’s nearby:

  • Waiakea Uka Park: 1.1 km
  • Machado Acres Park: 3.9 km
  • Coconut Island Park: 10 km
  • Liliuokalani Gardens: 10 km
  • Pana’ewa Rainforest Zoo: 9 km
  • The Pacific Tsunami Museum: 9 km
  • Pe EpeE Falls & Boiling Pots: 11 km
  • Hawaii Volcano National Park: 0 m
  • Lyman Museum & Mission House: 9 km
  • Panaewa Recreational Complex: 9 km

Restaurants & cafes:

  • Cafe/bar Teapresso Bar: 8 km
  • Restaurant Poly Feng Yuan: 6 km
  • Cafe/bar Aunty Yong’s Place: 8 km

Top attractions:

  • Kaūmana Caves County Park: 13 km
  • Hawaii Tropical Botanical Garden: 16 km

Natural beauty:

  • Lake Mohouli Fishpond: 9 km
  • Waterfall Wai’Ale Falls: 10 km
  • Peak Kupapa’u Hill (147m): 9 km

Closest airports:

  • Hilo International Airport: 9 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Dressing room

Kitchen:

  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Microwave
  • Refrigerator
  • Kitchenette

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Outdoor dining area
  • Patio
  • Balcony
  • Terrace
  • Garden

Wellness:

  • Sun loungers or beach chairs

Activities:

  • Live sport events (broadcast)
  • Tour or class about local culture Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Temporary art galleries Off-site
  • Beach
  • Snorkelling Off-site
  • Horse riding Additional charge Off-site
  • Diving Additional charge Off-site
  • Bowling Off-site
  • Cycling Off-site
  • Hiking Off-site
  • Canoeing Additional charge Off-site
  • Windsurfing Additional charge Off-site
  • Fishing Additional charge Off-site
  • Golf course (within 3 km) Additional charge

Living Area:

  • Dining area
  • Seating Area
  • Desk

Food & Drink:

  • Fruits Additional charge
  • Grocery deliveries Additional charge
  • Tea/Coffee maker

Miscellaneous:

  • Pet bowls
  • Pet basket
  • Non-smoking throughout
  • Non-smoking rooms

Outdoor & View:

  • Garden view
  • View

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack
  • Hardwood or parquet floors
  • Private entrance
  • Fan

Languages spoken:

  • English

Safety & security:

  • Fire extinguishers
  • Smoke alarms

Media & Technology:

  • Streaming service (like Netflix)
  • Blu-ray player
  • Flat-screen TV
  • Cable channels
  • CD player
  • DVD player
  • Radio
  • TV

Reception services:

  • Invoice provided
  • Express check-in/check-out

Building characteristics:

  • Private apartment in building
  • Semi-detached

Entertainment and family services:

  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
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Rules

Pets:

  • Free! Pets are allowed. No extra charges.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 00:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • From 02:00 to 10:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.9

Comfort:

9.7

Location:

8.3

Facilities:

9.5

Cleanliness:

9.8

Value for money:

9.6

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