SCP Hilo Hotel

Hotel Description

You know what surprised me most about the SCP Hilo Hotel? It’s actually got this understated confidence that you don’t expect from a lot of four-star places. I mean, when you first pull up, it doesn’t scream “look at me” – but once you’re inside, you realize they’ve put thought into the details that actually matter.

The lobby has this open, airy feel that immediately makes you forget you just spent however many hours cramped on a plane. Honestly, the staff seemed genuinely happy to be there, which – let’s be real – isn’t always the case at hotels this size. Check-in was smooth, and they actually knew stuff about the area when I asked about good local spots for breakfast (not just the tourist traps). The rooms are solid – nothing revolutionary, but everything works the way it should, the AC doesn’t sound like a jet engine, and the beds are comfortable enough that I didn’t wake up feeling like I’d been wrestling with the pillows all night. The bathrooms are well-designed too, with decent water pressure and enough counter space for your stuff.

What I really appreciated was how they handle the little things. Like, the elevators are quick and quiet – you’d be amazed how rare that is. Parking was straightforward, no hunting around for twenty minutes or paying ridiculous fees. The hotel sits in a spot where you can actually walk to some decent restaurants and shops, which saves you from that trapped-on-hotel-property feeling. I grabbed coffee one morning from this little place just a few blocks away that one of the front desk people recommended – way better than hotel coffee, and it felt good to see a bit of the real Hilo. The pool area is nothing fancy, but it’s clean and peaceful, especially in the late afternoon when the light hits just right. You can tell they maintain things properly – no weird smells, no broken tiles, just a nice place to decompress.

Look, I’ve stayed at plenty of hotels with higher ratings that left me more frustrated than relaxed. This place gets an 8.3 for good reason – they focus on doing things well instead of trying to wow you with gimmicks. It’s the kind of hotel where you settle in easily, sleep well, and leave feeling like you got your money’s worth. If you’re the type who needs every surface to be marble or wants a spa with seventeen different treatments, maybe look elsewhere. But if you want a reliable, comfortable base for exploring Hilo without any unpleasant surprises, this works really well.

To book a hotel in Hawaii during the famous winter whale watching season, visitors should make reservations well in advance as the islands attract tropical paradise seekers and ocean lovers from around the world.

Rooms

• Classic Two Doubles with 2 double beds for 4 adults, 3 children
• Deluxe Two Doubles with 2 double beds for 4 adults, 3 children
• Premium Two Doubles with 2 double beds for 4 adults, 3 children
• Standard King Room with 1 extra-large double bed for 2 adults, 1 child
• King Room with Balcony with 1 extra-large double bed for 2 adults, 1 child
• Double Room with 2 double beds for 4 adults, 3 children
• King Room with 1 extra-large double bed for 2 adults, 1 child
• Deluxe King Room with 1 extra-large double bed for 2 adults
• King Room – Disability Access with 1 extra-large double bed for 2 adults

Reviews

• Michele from United States (9/10)

  Clean, lovely poolside area, lovely landscaping…..lobby is lovely….

• Timothy from United States (7/10)

  The Staff is Fantastic.

• Kate from United States (8/10)

  Offered me a kombucha

• Katherine from United States (8/10)

  We had a great stay here. We were placed in what was considered the quietest part of the hotel with the most upgraded rooms and our room was very nice. It did not have a TV but that wasn’t an issue for us. The AC worked really well, it was quiet enough that we slept well, and we had a fridge which was convenient. The only microwave was in the lobby though. The bathroom was small but nice. The toilet had a bidet which my husband was a big fan of. It was a bit pricey for three nights here but we were here during Christmas so I expected that. Overall, I would stay here again!

• John from Canada (8/10)

  Pool was nice, staff were very friendly and accommodating. We stayed 5 nights but the first night was noisy on the ground floor from street noise. Sonia went out of her way to get us another room for the next 4 nights. She was very helpful in allowing us to move to an upper floor that was quieter.

• Ivana from Canada (8/10)

  We only spent one night here. It was a last minute booking and everything went very fast and smoothly. Staff was very nice and friendly on check-in and check-out. Room was ok, would love and I was expecting for that price that everything is a bit bigger; room, washroom, tv, warderobe etc. It was clean but long black hair was everywhere around the room. Nice pool. Little gym. Nice pond full of fish. Free coffee and tea, and fruit tasting in the morning was a nice touch. Very nice hotel entrance area. Overall, hotel is nice, but for the price I was expecting maybe a better room.

• Deborah from United States (9/10)

  Location is nice and koi pond beautiful. Free paddleboards and bikes, coffee, and filtered water. Staff if wonderful. Lomi lomi massage is lovely. Rooms a bit small, but clean and comfy beds.

• Alia from New Zealand (8/10)

  Amazing service at this hotel. Lovely spaces and a lot of thought clearly put into it. would absolutely stay again, we only had one night.

• Hollie from United States (9/10)

  Friendly staff and great amenities.

• Stacy from United States (8/10)

  Cute property. Great staff. Laundry facility and pool onsite.

SURROUNDINGS

Facilities