

Hotel Description
Honestly, I wasn’t sure what to expect when I first pulled up to the Ritz-Carlton Maui in Kapalua – I mean, you hear “Ritz-Carlton” and sometimes think stuffy, right? But this place actually feels more like a sophisticated beach house that just happens to have incredible service. The moment you walk through that open-air lobby, you get hit with this perfect mix of plumeria-scented air and ocean breeze that makes you immediately forget whatever stress you brought from the mainland.
What really sets this property apart from the other luxury resorts on the island is its location on that quieter northwest side of Maui. You’re not dealing with the Wailea crowds here – Kapalua has this more intimate, almost residential feel where you’ll see locals surfing at D.T. Fleming Beach (which is literally right there) mixed in with resort guests. The golf courses are stunning, sure, but you know what I love? How they’ve managed to keep so much of the natural landscape intact. You’ll spot Hawaiian hoary bats at dusk if you’re paying attention, and the tide pools near the beach are actually worth exploring with kids – or honestly, just by yourself.
The rooms feel appropriately luxurious without being over the top, though I will say the ocean view suites are worth the splurge if you can swing it. There’s something about waking up to that particular shade of blue that Kapalua Bay turns in the morning light… it’s different from other parts of the island, maybe because of how protected the bay is. Service-wise, they nail that Ritz-Carlton attention to detail – your preferences get remembered, the staff genuinely seems to enjoy working there (always a good sign), and check-in was smooth even during what the front desk manager mentioned was their busy season in February. The spa is solid, the restaurants are better than they need to be for a captive resort audience, and parking is handled by valet which – let’s be real – you want when you’re dealing with rental cars and trying to look somewhat put-together. It’s definitely a splurge, but the kind where you feel like you’re getting what you pay for rather than just paying for a name.
The concierge service in Hawaii can arrange exclusive volcano helicopter tours, secure reservations at oceanfront luau restaurants, and organize personalized snorkeling adventures with marine biologists.
Rooms
- Terrace King or Queen Room with 1 extra-large double bed and 1 large double bed for 4 adults, 3 children
- Deluxe King or Queen Room with 1 extra-large double bed and 1 large double bed for 3 adults, 2 children
- Deluxe King or Queen Room with Ocean View with 1 extra-large double bed for 3 adults, 2 children
- Residential One-Bedroom Suite with Garden View with 1 extra-large double bed for 4 adults, 3 children
- King Room with Resort View – Club level with 1 extra-large double bed for 3 adults, 2 children
- King Room with Ocean View – Club Level with 1 extra-large double bed for 3 adults, 2 children
- One-Bedroom King Suite with Gardenview with 1 extra-large double bed for 4 adults, 3 children
- One-Bedroom Ocean Front King Suite with 1 extra-large double bed for 4 adults, 3 children
- Residential One-Bedroom Suite with Ocean View with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
- Residential Two-Bedroom Suite with Garden View with 2 × 1 extra-large double bed, 1 sofa bed and 2 large double beds for 6 adults, 5 children
- Residential Two-Bedroom Suite with Ocean View with 2 × 1 extra-large double bed and 2 × 2 large double beds for 6 adults, 5 children
- One-Bedroom King Suite with Ocean View with extra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 4 adults, 3 children
- Residential Two-Bedroom Suite Ocean Front with 2 × 1 extra-large double bed and 2 × 2 large double beds for 6 adults, 5 children
- Residential One-Bedroom Suite Ocean Front with extra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 4 adults, 3 children
- One-Bedroom King Suite with Sofa Bed – Club Level with 1 extra-large double bed for 2 adults, 1 child
- Ritz-Carlton Suite, Club lounge access, 1 King, Oceanfront for 4 adults, 3 children
- Deluxe King Room with Partial Ocean View and Roll-in Shower – Mobility Accessible with 1 extra-large double bed for 3 adults, 2 children
- Deluxe Room with Resort View and Roll-in Shower – Mobility Accessible with 1 extra-large double bed for 3 adults, 2 children
- Deluxe Queen Room with Two Queen Beds and Ocean View with 2 large double beds for 4 adults, 3 children
- Deluxe Queen Room with Two Queen Beds and Resort View with 2 large double beds for 4 adults, 3 children
- Fire Lanai One-Bedroom Suite – Club Lounge Access for 4 adults, 3 children
- Deluxe King Room with Fire Lanai Golf View with 1 extra-large double bed for 3 adults, 2 children
- Deluxe Queen Room with Fire Lanai Golf View with 2 large double beds for 4 adults, 3 children
- Deluxe King Room with Fire Lanai Ocean View with 1 extra-large double bed for 3 adults, 2 children
- Deluxe Queen Room with Fire Lanai Ocean View with 2 large double beds for 4 adults, 3 children
- Deluxe King Room with Partial Ocean View – Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
- Deluxe King Room with Resort View – Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child


Reviews
Miretta from Italy (9/10)
Our room was faboulous, the location fantastic and employees very nice. It worth every single dollar
Tracy from United States (9/10)
The staff members were exceptional! We had an amazing experience! Dinner at The Banyan Tree was so delicious! From
Start to finish everything was beyond our expectations.Matthew from United States (9/10)
Great room service. All clean everyday. Really enjoyed the beaches, pools, and amazing restaurants.
Karim from United States (9/10)
Room, Pools and poolside, beach, stores and other amenities, scenery and surrounding nature
Collier from United States (9/10)
Beaches nearby was great. Kapalua area is beautiful and so is the resort. Close to golf courses and few restaurants.
Julie from Australia (9/10)
Central, quiet and beautifully maintained
Pieter from Belgium (9/10)
Amazing stay to stay forever in our minds. 12.000 km of travelling but 👌🏻
Jennifer from United States (9/10)
The resort was 10 stars!
Ning from United States (9/10)
the beautiful landscape, the pools and comfortable rooms, great service staff
Asahi from United Kingdom (9/10)
amentities, bath in room, very large rooms
SURROUNDINGS
What’s nearby:
- Pohaku Park: 1.3 km
- Wahiku Park: 12 km
- Hui O Pohaku Park: 5 km
- James Campbell Park: 16 km
- Honokawai Beach Park: 4.7 km
- Honokowai Beach Park: 6 km
- Kekaa Open Space Park: 8 km
- Kelawea Mauka III Park: 16 km
- Kelawea Mauka Makai Park: 16 km
Restaurants & cafes:
- Restaurant Kai Sushi: 200 m
- Restaurant The Terrace: 200 m
- Cafe/bar The Coffee Store: 2.7 km
Natural beauty:
- Peak Pu’Uoka’Pu’u (208m): 3.2 km
Beaches in the neighbourhood:
- Napili Beach: 1.8 km
- Kapalua Beach: 1.8 km
- Oneloa Bay Beach: 700 m
- D.T. Fleming Beach: 600 m
- Slaughterhouse Beach: 2.4 km
Public transport:
- Train Sugarcane Train: 15 km
- Train Lahaina Kaanapali and Pacific Railroad: 15 km
Closest airports:
- Lanai Airport: 37 km*
- Kahului Airport: 52 km
- Kapalua Airport: 5 km
Facilities
General:
- Shuttle service
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Car hire
- Packed lunches
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Parking:
- Valet parking
- Electric vehicle charging station
- Accessible parking
Outdoors:
- Outdoor fireplace
- Outdoor furniture
- Beachfront
- Sun terrace
- Terrace
- Garden
Wellness:
- Kids’ pool
- Fitness/spa locker rooms
- Fitness classes
- Yoga classes
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Make up services
- Waxing services
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- Massage
- Spa and wellness centre
- Fitness centre
- Sauna
Activities:
- Bicycle rental
- Tour or class about local culture
- Happy hour
- Walking tours
- Beach
- Tennis equipment
- Evening entertainment
- Kids’ club
- Entertainment staff
- Snorkelling
- Horse riding
- Diving
- Hiking
- Canoeing
- Children’s playground
- Golf course (within 3 km)
- Tennis court
Food & Drink:
- Coffee house on site
- Fruits
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Snack bar
- Bar
- Restaurant
Languages spoken:
- English
- Japanese
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Safety deposit box
Reception services:
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Entertainment and family services:
- Kids’ outdoor play equipment
- Babysitting/child services


Rules
Pets:
- Pets are not allowed.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 16:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 00:00 to 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
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